Safe and Healthy Betting

995bet Guide to Responsible Gaming

Our goal is to make sure entertainment never becomes a burden. Here you can learn how to set your own limits, recognise signs of a problem, and get support when needed.

21+ Age Requirement
24/7 Support
Self-Exclusion Option
Our Commitment

Why Responsible Betting Matters

Online betting and casino are purely for entertainment. At 995bet, we want you to enjoy every session — but never at the cost of financial stress, mental strain, or distance from your family. Our Terms and Conditions also state clearly that responsible gaming is an integral part of our service.

Betting is never a substitute for income or a way to recover lost money. It is entertainment — just like buying a cinema ticket or paying a food bill. Only bet what you can afford to lose without regret.

995bet provides various self-regulation tools for players in Bangladesh to help you manage your playing time and spending. If you have any questions, you will find detailed answers in the FAQ section.

21+

All betting and casino activity at 995bet is strictly for individuals aged 21 years or older. Anyone under age is completely prohibited from opening an account or playing.

Age Verification

Age and identity are verified at registration. Anyone under 21 cannot create an account.

Data Protection

Your personal and financial information is protected with SSL encryption and is not shared with third parties.

Round-the-Clock Support

For any issue, 24/7 live chat or email support is available in Bengali.

Keep Yourself Protected

Self-Regulation Tools

After logging in to 995bet, you can use these features from your account settings. You can also contact our support team if needed.

Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Once the limit is reached, no further deposits can be made.

Daily Weekly Monthly

Time Limit

Decide in advance how long you will play each day. When the set time is up, the session closes automatically.

Session Time Reality Check

Account Break

If you want to take a few days off, you can temporarily close your account for 24 hours, 7 days, or 30 days.

Cooling Off Temporary Break

Self-Exclusion

If you feel gaming is no longer under control, activate long-term self-exclusion — from 6 months up to permanent.

6 Months 1 Year Permanent

Activity History

View your deposit, withdrawal, and betting history at any time. Transparency helps you make informed decisions.

Transactions Bet History

Request Support

If you have trouble setting tools yourself, contact us via 24/7 live chat or email — we will help you right away.

Live Chat Email
Stay Alert

Warning Signs of a Problem

If one or more of the signs below apply to you, it means your gaming habits may be becoming problematic. Taking a break and seeking support is the right step in that situation.

  • You are spending more than your budget and placing more bets to try to recover lost money.
  • Despite deciding to stop playing, you keep returning and cannot control how much time you spend.
  • You are hiding your gaming from family or friends, or lying about it.
  • Your focus on work, studies, or family responsibilities is decreasing.
  • When you cannot place bets, you feel irritable, anxious, or restless.
  • You are taking on debt to gamble or struggling to cover everyday expenses.
  • Losing puts you in a bad mood, and even when you win it is hard to stop playing.
Healthy Habits

Safe Betting Tips

Following a few simple rules keeps betting in the realm of entertainment. 995bet recommends these habits.

Set a Budget First

Before each session, decide how much you will spend. When that amount is gone, end the session.

Treat It as Entertainment

Do not plan to profit from betting. It is a form of leisure — like watching a film.

Never Bet on Impulse

Do not bet when you are upset, tired, or under the influence of substances.

Take Regular Breaks

Do not play for long stretches at a time. Step away after a set interval and do something else.

Accept Losses

Every bet carries the risk of losing. Do not chase losses — trying to win back lost money usually leads to losing even more.

Get Support

Ways to Get Help

Acknowledging the problem is the first step. You are not alone — 995bet's support team, your family, and professional counsellors are here for you.

995bet Support

Our support team is available seven days a week, twenty-four hours a day, in both Bengali and English. Contact us to set up self-exclusion or any other limit.

Live Chat
24/7 Instant Support

Family and Loved Ones

Talk to people you trust. A family member or friend can often provide the best support.

Tell Your Family
Talk openly rather than keeping the problem to yourself
A Trusted Friend
Share what is on your mind

Professional Counselling

Gambling addiction is a mental health issue that can be overcome with professional counselling. Mental health counsellors and doctors are available in Bangladesh.

Mental Health Specialist
Seek advice at your nearest hospital
Behavioral Therapy
CBT-based treatment is effective
Learn More

Key Topics in Responsible Gaming

Protection of Minors

Anyone under 21 cannot open an account or place bets on 995bet. A request to parents and guardians — use parental control software on your computer or mobile device and keep your login details away from minors. If you suspect a child or teenager is using your account, notify our support team immediately.

How the Self-Exclusion Programme Works

When you activate self-exclusion, your account becomes completely inactive for the chosen period. During this time, no deposits, bets, or withdrawals are possible. Promotional emails are also not sent while self-exclusion is active. Even after the exclusion period ends, the account does not open automatically — you must submit a request yourself and complete a mandatory waiting period.

What Gambling Addiction Is and Why It Happens

Gambling Disorder is a recognised mental health condition. It is not a sign of weak willpower — the brain's reward system changes in a way that makes stopping difficult. Stress, loneliness, or past negative experiences can contribute to it. With the right help, recovery is possible.

Advice for Family Members

If you think a family member has a gambling problem, speak to them calmly without blaming them. Encourage them to seek professional help and contact 995bet's support team — we can also provide guidance to families. Our Privacy Policy explains how personal information is kept secure, which is also relevant to the safety of family members.

Deposit Limits and Budget Planning

The minimum deposit at 995bet is ৳200 and the minimum withdrawal is ৳800. Transactions can be made via bKash, Nagad, Rocket, Upay, and bank transfer. Before depositing, set aside a fixed portion of your monthly budget for entertainment expenses and stay within that limit.

Quick Action

If you are experiencing a problem, take these steps right now:

  • Request self-exclusion via live chat
  • Let your family know about the situation
  • Consult a mental health specialist
  • Stay away from betting
21+

All services at 995bet are exclusively for Bangladeshi citizens aged 21 years or older.

FAQ

Questions About Responsible Gaming

No, your account balance stays safe when you activate self-exclusion. Once the exclusion period ends, you can withdraw through the normal process. However, no financial transactions are possible while the exclusion is active.

Lowering the limit takes effect immediately. However, increasing the limit is subject to a set waiting period — this pause protects you from spending more in a moment of impulse. Contact our live chat for details.

Self-exclusion is usually requested by the account holder themselves. However, if you are concerned, let our support team know — we can guide you on the right steps to take.

Yes. Cognitive Behavioral Therapy (CBT) has been scientifically proven effective for gambling addiction. Mental health professionals and therapists in Bangladesh provide this kind of support. The sooner help is sought, the better the chances of recovery.

Reality check displays a pop-up message in your session at set intervals — showing how long you have been playing and how much you have won or lost in that session. It helps you stay aware and take a break when needed.

No. When the self-exclusion period ends, the account does not reactivate on its own. You must consciously submit a reactivation request and go through a mandatory waiting period. This process prevents returning on impulse.