995bet FAQ — Bonus, KYC, Betting and Withdrawal
This page covers the most common questions about playing at 995bet — from bonus terms to withdrawal rules — all in one place. If you can't find what you're looking for, our support team is always available.
What would you like to know about?
Bonus Terms
Here you'll find answers to what you need to know to receive 995bet's welcome bonus and use it successfully. You can also check the terms and conditions page for the full rules.
After opening a new account, 995bet automatically adds a 100% bonus on your first deposit, up to ৳8,000. For example, if you deposit ৳1,000, your balance becomes ৳2,000 — of which ৳1,000 is the bonus. No separate code is needed to claim the bonus; just make sure your account is fully verified.
995bet's wagering requirement is 20 times the bonus amount. Say you deposit ৳1,000 and receive ৳1,000 in bonus — before withdrawing you must place a total of ৳1,000 × 20 = ৳20,000 in bets. If you receive the maximum bonus of ৳8,000, the wagering requirement comes to ৳8,000 × 20 = ৳1,60,000. Bonus winnings can only be withdrawn once this requirement is met.
Slot games, live casino, and most table games generally count towards wagering. Whether each game counts at 100% depends on the specific terms of the bonus. Playing 995bet slots or live tables usually contributes in full. Contact support for details on specific games.
Yes, you can cancel a bonus by contacting 995bet support while the bonus is still active. Keep in mind that cancelling the bonus also removes any winnings earned using it. Read the terms and conditions for full details on all bonus-related rules.
995bet bonuses have a set expiry period. If the wagering requirement is not met within that time, the bonus and any winnings from it are automatically cancelled. After receiving a bonus, check the expiry date and terms as soon as possible.
Yes, 995bet VIP cashback is completely separate. Cashback is based on your net weekly losses — 0.4% at Bronze tier, 0.8% at Silver, and up to 1.2% at Gold. Example: if a Silver member's weekly net loss is ৳20,000, they receive ৳160 in cashback.
Identity Verification (KYC)
KYC is an important step for account security and payment protection. Find answers below about how 995bet stores your information and which documents are required.
995bet carries out KYC verification to prevent account fraud and money laundering. It protects your account from unauthorised access and ensures deposits and withdrawals are processed for the right person. Completing verification also speeds up the withdrawal process.
A National ID card (NID), passport, or driving licence is generally accepted as proof of identity. A bank statement or utility bill may be requested for address verification. All documents must be clear and readable — blurry or cropped images are not accepted.
995bet may request verification at the time of your first withdrawal, for large transactions, or if unusual activity is detected on the account. Regular players may also be asked to re-verify periodically. Submitting documents promptly after a request avoids any delays.
995bet's policy requires the name on the account and the payment method (bKash, Nagad, Rocket, Upay, or bank account) to match exactly. If the names do not match, the withdrawal may be held. It is best to provide the correct name when opening your account.
Yes. 995bet uses SSL encryption to keep all documents secure and does not share them with third parties. Your information is used solely for the verification process. Read our privacy policy for more details.
Cricket Betting
Cricket is the most popular sport in Bangladesh. At 995bet you can bet on BPL, T20 World Cup, and international matches. Find the complete guide on the 995bet cricket betting page.
Decimal odds represent your total return including your stake. For example, if Team A's odds are 1.65 and Team B's are 2.30, a ৳500 bet on Team B returns ৳1,150 if they win (৳650 profit). If Team A wins, your ৳500 is lost. Decimal odds are easier to understand than fractional or American formats.
If a match is left incomplete with no official result due to rain or any other reason, the related bets are generally voided and stakes are refunded. However, if a result is determined by the D/L method, that result is used to settle bets.
Yes, at 995bet you can bet on BPL, IPL, T20 World Cup, and other international cricket matches all from the same account. Bangladesh Tigers matches are also regularly available. No separate account or wallet is needed.
Live in-play betting lets you place bets after a match has started. Odds update in real time as the game situation changes. Quick decisions are important because odds can shift at any moment. Odds before the first ball differ from odds mid-innings.
In a multi bet, the odds of all selections are multiplied together to give the combined odds. For example, three selections with odds of 1.50, 1.60, and 1.70 give combined odds of 1.50 × 1.60 × 1.70 = 4.08. A ৳100 bet returns ৳408 — but if even one selection loses, the entire ৳100 is lost. Higher potential returns come with higher risk.
Cash Withdrawals
Here you'll find answers to the most common questions about withdrawing money via bKash, Nagad, Rocket, Upay, and bank transfer.
At 995bet, withdrawals are generally processed within 30 minutes to 3 hours. The same timeframe applies for Nagad, Rocket, Upay, and bank transfers. Having a verified account and correct details speeds up the process.
The minimum withdrawal amount at 995bet is ৳800. The same rule applies to all payment methods — bKash, Nagad, Rocket, Upay, and bank transfer. A withdrawal request cannot be submitted if your balance is below ৳800.
No. 995bet only approves withdrawals to a payment method registered in the player's own name. Your bKash, Nagad, Rocket, Upay, or bank account name must match your 995bet account name exactly. Otherwise the withdrawal will be held and verification will be required.
The wagering requirement must be met before bonus winnings can be withdrawn. Once the requirement is fulfilled, those winnings move to your regular balance and can be withdrawn via any supported payment method — bKash, Nagad, Rocket, Upay, or bank transfer. Before the requirement is met, you may only be able to withdraw your original deposited amount.
Yes, 995bet operates 24/7. Withdrawal requests can be submitted at night, on Fridays, or on public holidays, and are generally processed within the usual 30 minutes to 3 hours. If you have any issues, contact the 24/7 live chat support.
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Go to 995bet login pageStill have questions? Get in touch directly
If you can't find your answer on this FAQ page, don't worry. 995bet's support team is ready to help in both Bengali and English — seven days a week, twenty-four hours a day.
Start a live chat from any page on the site. Replies are usually received within a few minutes.
For complex issues, send a detailed message by email. Address: [email protected]